To remove an ad, enter the product page from your profile (You > User name) and click on the 3-dot icon at the upper right of the screen. Then, select the option to "Delete Product" and confirm that you wish to delete it.
Remember that if you have a sale in progress it is not possible to delete your ad. You will have to wait for the transaction to finish if it is already in process or cancel the sale if you have not sent it yet. For more information on how to cancel a sale you can consult: Cancel a shipment once the purchase is confirmed. In the case of a return, please contact us from the button below.
Please note that if you delete an ad, you will not be able to retrieve it. If you have already sold the product, please mark it as sold and review the buyer so that this can be reflected on both your profile and theirs.
Have more questions?