In case the package could not be delivered to the address provided:
- For Italy-Italy shipments the package will remain in the nearest Poste Italiane office to the address of the buyer for a maximum of 7 calendar days. To pick up the package it will be necessary to show your identity card and the receipt that you will have been left in the mailbox or with the shipping code.
- For Spain-Italy shipments the product will remain in storage at a Bartolini pickup point for 10 working days.
If after this period the buyer does not collect the shipment, it will be returned to the address you have entered as sender.
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