Products with “Warranty” are shipped from Spain to other parts of Spain, Italy and Portugal.
Once the purchase has been made, Seur will pick it up at the seller's address within 24 hours.
Below you can see the shipping information for products with “Warranty”:
Remember that once you receive the product, you must check the condition of the product and in case you are not satisfied, you have at least 14 days to return it.
If the product has broken or has been damaged during transport, you must open a claim to Wallapop within 48 hours after the package has been marked as "Delivered" by the carrier. To do this, access the tracking screen and choose the option “Broken in transport” and fill in the information requested.
If during the shipment of your product an incident occurs, we recommend you to check this section: What if something goes wrong during shipping?
⚠️ If your problem is not related to a “Warranty” product, please refer to the forms you will find in this section.
Have more questions?