This service allows short and long distance shipping of products published on Wallapop in a safe way for both users. The shipments are made through Poste Italiane or Bartolini.
To purchase a product, the buyer must use the "Buy" button that appears in the listing both in the app and web. In case you want to negotiate the price or ask for information about the product, you can do it through the chat. To open a chat, you must access the ad and click on the "Chat" button that appears at the bottom.
The seller must confirm or refuse the shipment., which they will receive in both the chat and in the "Shipping/Transactions" section of the main menu.
A tracking code will be generated for the seller to take the package in a period of five calendar days.
Both seller and buyer can track the progress of the shipment via the app.
Once it is delivered to the transport agency, the buyer will receive it in approximately 48 business hours. Once received, and after the deadline for buyer issues or claims has elapsed (48h), the seller will receive the money in the wallet automatically. If you don't have the wallet available yet, you need to update the app.
Please note that each shipping code is intended to ship a single product, it is not possible to split or group shipments.